Terms and Conditions

Welcome to Saisaa.com!

These Terms and Conditions (“Terms”) govern your use of the Saisaa.com website (the “Service”) operated by Saisaa.com (“we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms.

Your Saisaa.com Account

You may need to create an account to access certain features of the Service. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to be responsible for all activities that occur under your account.

Placing Orders and Payment

When you place an order for a Customized Gift Item (Table Frame or Keychain) or Contact Lenses through the Service, you agree to pay the purchase price listed on the Service.

We offer secure online payment options including Esewa, Bank Transfer, and Cash on Delivery (COD) for your convenience.

You agree to comply with the terms of service of any third-party payment processor we utilize.

Delivery

Saisaa.com offers convenient delivery options throughout Nepal. During checkout, you can choose your preferred delivery method and see the estimated timeframe.

We are committed to delivering your order safely and securely.

Returns and Refunds

We understand that situations change, and Saisaa.com offers a fair return and refund policy for certain products. Please see our separate Return and Refund Policy for detailed information.

User Content and Intellectual Property

The Service and all content included on the Service, such as text, graphics, logos, images, and software, are the property of Saisaa.com or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may personalize your Customized Gift Items with your own text and images. You warrant that you hold the rights to any content you upload and that such content does not infringe on the intellectual property rights of any third party.

You agree not to modify, reproduce, distribute, or create derivative works of any content on the Service, except for the purpose of personalizing your Customized Gift Items.

User Conduct

You agree to use the Service in a lawful and respectful manner. You agree not to:

• Use the Service for any purpose that violates any applicable law or regulation.
• Upload, transmit, or store content that is infringing, obscene, defamatory, threatening, or otherwise unlawful.
• Interfere with the security of the Service or attempt to gain unauthorized access to the Service or computer systems of Saisaa.com.

Disclaimer

The Service is provided “as is” and without warranties of any kind, express or implied. Saisaa.com disclaims all warranties, including but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

Saisaa.com will not be liable for any damages arising out of your use of the Service, including but not limited to, direct, indirect, incidental, consequential, or punitive damages.

Changes to the Terms

Saisaa.com may revise these Terms at any time by posting the revised Terms on the Service. You are expected to check this page periodically so you are aware of any changes, as they are binding on you.

Contact Us

If you have any questions about these Terms, please contact us at contact@saisaa.com.

We appreciate your understanding and cooperation.

Sincerely,

The Saisaa.com Team